Commercial Collection Staff - Bri Multifinance Indonesia

Join Bri Multifinance Indonesia as a Commercial Collection Staff in Medan, Sumatera Utara and play a pivotal role in ensuring the financial health of our organization. This contract-based position offers a dynamic environment where you will manage and recover outstanding receivables, contributing to the company's financial stability and growth.

At Bri Multifinance Indonesia, we are committed to providing innovative financial solutions to our customers. As a Commercial Collection Staff, you will be at the forefront of our debt recovery efforts, utilizing your strong communication skills and industry knowledge to resolve outstanding accounts efficiently.

In this role, you will work closely with our sales and credit teams to ensure timely collection of payments, leveraging tools such as SAP and Oracle databases to track and manage receivables. You will also engage with customers to negotiate payment terms and resolve any disputes, ensuring a smooth and professional recovery process.

📋 Tanggung Jawab Pekerjaan

• Manage and recover outstanding receivables through various channels, including phone calls, emails, and visits.
• Utilize SAP and Oracle databases to track and manage receivables, ensuring accurate and up-to-date information.
• Engage with customers to negotiate payment terms and resolve any disputes, maintaining a professional and courteous demeanor.
• Collaborate with the sales and credit teams to ensure timely collection of payments and prevent future delinquencies.
• Prepare and submit reports on collection activities, providing insights into the performance of the collection process.
• Stay updated with industry trends and best practices in debt recovery, continuously improving collection strategies.
• Ensure compliance with company policies and regulations related to debt recovery.
• Provide exceptional customer service, fostering positive relationships with customers and stakeholders.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum of 2 years of experience in commercial collection or a related field.
• Strong understanding of financial regulations and compliance requirements.
• Excellent communication and negotiation skills, with the ability to build rapport with customers.
• Proficiency in using SAP and Oracle databases for tracking and managing receivables.
• Ability to work independently and meet deadlines in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Fluency in both written and spoken English and Indonesian.

🛠️ Keahlian

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